| How does it work? | The JetCare® Education Pro System Collar is a receiver which is placed around your dog’s neck. It is triggered by a remote control transmitter which works up to 200 meters/218 yards, in an open area. This stimulus, the element of surprise, is enough to interrupt your dog’s undesirable behavior. In the space of a few days, your dog will learn to remain calm when wearing the collar. There are three buttons located on your remote: 1) a sound button which alerts the dog it is time to cease his behavior; 2) a button providing a short burst of cold air (one second); 3) a button providing a slightly longer burst of cold air (three seconds). (i.e. Two levels of spray). The antennae is internal. |
| Features: | -On/Off system allows you to control when/if the unit is activated -Painless and harmless to the animal’s sense of smell -Waterproof |
| Product Advantages: | -High Reservoir capacity: Enough for more than 54 sprays -Waterproof -Low battery use -Ability to synchronize the remote control to the receiver collar (for an exclusive use) |
| Directive: | To begin – use one or two sessions, daily, of no more than thirty minutes each. Do NOT leave collar around dog’s neck for more than 6-8 HOURS daily. Do NOT use on puppies under 8 MONTHS. When working with puppies – use in small time frames, initially. Once the remote is activated, and you have your dog’s attention, immediately divert his attention to activities that are considered permissible (play time, treats, rewards, etc.). This way your dog learns to obey without fear. |
| TOPIC | n° | QUESTIONS | ANSWERS |
| REMOTE BATTERY | 14 | How do I check the remote is functioning? | 1. Press 1 button on the remote 2. If the light illuminates, your remote is functioning - If not, change your batteries (point n°15) |
| 15 | How do I insert or change the remote batteries? | 1. Unscrew the pannel on the back of the remote 2. Take out the 2 round batteries 3. Wipe new batteries and door contacts with a soft rag before their setting 4. Insert the 2 new batteries, by respecting the polarity: "+" on left hand - "-" on right hand. 5. Be sure to use CR 2032 Batteries |
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| 16 | The light on the remote control doesn't illuminate when I press the buttons | 1. Check the battery is inserted correctly (point n° 14 and n°15) 2. Wipe batteries and door contacts with a soft rag before their setting 3. If no result, change your batteries (point n°15) |
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| REMOTE AND UNIT CONNECTION | 17 | The remote has not synchronized with the unit | Check your remote is functioning (point n°14) Receiver / unit : 1. Check you have refilled the unit (point n°18 and n°19) 2. Check you have inserted the battery correctly (Point n°20) 3. Check you are using the correct battery (Battery 2CR1/3N - 6 Volt Lithium (SANYO, DURACELL ...) 4. Check you have screwed the battery cover on correctly using the token 5. Switch on the device (1 beep) and then connect the remote with the unit (3 beeps) (See point n°18) |
| REFILL TANK | 18 | How do I refill my unit? | 1. Place the unit upside down on a flat surface (filling valve facing you) 2. Insert the canister tip into the filling valve whilst holding the device 3. Press canister firmly downwards until the tank is full 4. Check spray level (through white transparent tank) |
| 19 | I can't refill my unit: the filling valve is leaking! | The tank is full of air - To take the air out of the tank: 1. Insert the canister tip into the filling valve whilst holidng the device 2. Softly Press the canister 3. Take out the air and then press completely to refill (see point n°18) |
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| BATTERY : -Change Battery -Type of Battery |
20 | How do I insert or change the battery? | 1. Unscrew the battery cover, using the token 2. Slide the battery into the slot 3. “-“ negative end first / the positive side must be against the battery cover 4. Be sure to use Battery 2CR1/3N - 6 Volt Lithium (SANYO, DURACELL ...) 5. Screw the cover back |
| TURN ON / OFF = - How to turn on - How to turn off - How to connect the remote and the unit |
21 | I can't turn my device on / I can't turn my device off | Check your remote is functioning (points n°14, n°15 and n°16) Check your unit is correctly set-up (points n°18 and n°20) To turn on: 1. Switch on the device by putting the red stripe of the remote control close to the red stripe on the collar. A tone will be emitted (1 beep = ON) 2. Press one of the 3 buttons on the remote in order to synchronize the collar with the remote: you will hear 3 short beeps (3 beeps = Connection between the remote and the unit) If nothing happens, try to move the remote over a wider surface of the red stripe To turn off: 1. Put the red stripe of the remote control close to the one on the collar. 2 beeps will be emitted (2 beeps = OFF) 1 beep = ON 2 beeps = OFF 3 beeps = conection between the remote and the unit |
| 22 | I have changed the battery, but it still do not work: my unit won't beep / my unit won't spray | 1. Check the remote is functioning (point n°14,n°15 and n°16) 2. Check you have refilled the unit (point n°18 and n°19) 3. Check you have inserted the battery in the unit correctly (point n°20) 4. Check you have screwed the battery cover on correctly by using the token 5. Be sure to only use Battery 2CR1/3N - 6 Volt Lithium (SANYO, DURACELL ...) 6. Check the battery cover is screwed on correctly 7. Connect the remote with the unit (point n°18) |